Job Description

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Telecommunications Practice Leader

Req I D

Job-1520

Rate

210K

Primary Skills

Enterprise Software Professional Services, Project Manager, Telecommunications, FSA, CRM, SaaS

Description




Years In Business:  Four Years 




Duties
and Responsibilities: 






Practice
Leader to work as part of our San Mateo-based team. He/She will lead a global
team of Business Technology Consultants and Business Analysts in the strategic
planning, definition, scoping, estimation and requirements development of Field
Service Automation solutions on the platform. The Telecommunications Practice
Leader will hire and manage the team staff, and is responsible for the overall
successful delivery of our telecommunications projects.




The
Telecommunications Practice Leader will report directly to the VP Services
Delivery.


Responsibilities:



Hire and manage Business
Technology Consultants and Business Analysts and assist in growing this
team globally


  • Engage at the executive level
    with mid-tier and enterprise clients, filling the role of Engagement
    Manager or Executive Sponsor as required

  • Serve as a telecommunications
    subject matter expert in the delivery of Business Technology Consulting
    projects

  • Document and maintain industry
    use cases for Field Service Automation, e.g. 5G rollout, Fiber managed
    services, etc.

  • Scoping, estimate and propose
    services (Statements of Work) for all telecommunications prospects

  • Monitor implementation metrics
    and continuously improve estimation models and requirements best practices

  • Review development deliverables
    to ensure compliance with requirements and business objectives

  • Create and position project
    change orders






Special Required
Skills or Training
:




  • Hire and manage Business
    Technology Consultants and Business Analysts and assist in growing this
    team globally

  • Engage at the executive level
    with mid-tier and enterprise clients, filling the role of Engagement
    Manager or Executive Sponsor as required

  • Serve as a telecommunications
    subject matter expert in the delivery of Business Technology Consulting
    projects

  • Document and maintain industry
    use cases for Field Service Automation, e.g. 5G rollout, Fiber managed
    services, etc.

  • Scoping, estimate and propose
    services (Statements of Work) for all telecommunications prospects

  • Monitor implementation metrics
    and continuously improve estimation models and requirements best practices

  • Review development deliverables
    to ensure compliance with requirements and business objectives

  • Create and position project
    change orders

  • Bachelor’s Degree

  • 5+ years experience in
    enterprise software professional services

  • 5+ years as a program,
    engagement or project manager

  • 7+ years experience in
    Telecommunications industry

  • In-depth knowledge and
    experience implementing Enterprise software applications such as FSA or
    CRM with recent SaaS experience

  • Conceptual knowledge of web and
    mobile application development

  • Experience with client
    services, project management, and solution delivery in both Waterfall and
    Agile environments

  • Strong self-organization, time management
    and prioritization skills

  • A high level of attention to
    detail, excellent follow through, and reliability

  • Ability to manage financial
    metrics such as project margin and enable pre-sales activities to support
    account expansion plans

  • Successful candidates must have
    strong communication and problem solving skills, customer focus and
    results orientation

  • Proven ability to present
    technical solutions effectively to diverse stakeholder groups and to
    engage effectively with senior executives of large enterprises on both
    technical and business topics

  • Drives adoption through
    achieving business goals and innovation

  • Experience working with a
    cross-functional and geographically dispersed team and customer base with
    travel up to 50% of the time (including international travel)                                                                                                  


H1B:                            Yes 






Education:                   Pref:
Bachelors: CS/CAEE






Job Information