Job Description

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Neurology Integrated Care Manager

Req I D


Primary Skills


Our client is a world leader with a rich history of innovation and leadership. Publicly traded on world stock exchanges and founded over 70 years ago, the company offers products that address multiple therapeutic area including oncology, neurology, gastroenterology, metabolics, immunology and more.

Job Description

The Neurology Integrated Care Manager (NICM) is the “end to end” business owner responsible for driving demand of the client's Epilepsy Portfolio through the utilization of clinical, economic, and quality data across multiple stakeholders in the C and D Suite of the Level 3 and 4 Epilepsy Centers. 

This position will have accountability for developing strategy and executing tactics within their assigned geography to generate product utilization and consistently achieve product goals. 

In addition to calling on HCPs, the NCM will be responsible for building awareness on the cost burden of epilepsy to the provider system, delivering appropriate outcome related data, and understanding and communicating impactful quality measures in the epilepsy space. Utilizing this information, the Neurology Care Manager will interact with HCPs to educate and appropriately drive utilization of the client's Epilepsy Brands to help improve patient health, reduce healthcare costs, and enhance the patient experience. He/she will work appropriately with Level 3 and 4 Epilepsy Centers to increase their use and understanding of the client's Epilepsy Brands to improve care algorithms, pathways and address transition of care issues (connecting medical as requested by the customer). The Neurology Care Manager will also work closely with local Epilepsy Foundation Chapters and partner with Corporate Advocacy to improve local patient advocacy, care guidelines (including transitions of care) and patient disease education. 

The Neurology Care Manager (NCM) will also be responsible for leading the integrated planning across multiple NBG functions within the Epilepsy Center of Excellence (ECE) and surrounding communities. This will include working with key stakeholders to develop market strategy, patient engagement strategy, and strategy for the ECE while actively building relationships, and partnerships for continued growth with key opinion leaders. They will orchestrate and conduct Executive Exchanges in targeted centers within their assigned geography. 

Essential Functions 

1. Achieve assigned sales goals by interacting with HCP’s to educate and drive demand for the client's Epilepsy Brands 
2. Analyze the local environment and identify/understand influencers within the assigned ECE accounts, translate knowledge into actionable market insights to develop customer plans that optimize brand positioning, drive demand and improve patient outcomes 
3. Develop internal cross functional relationships with sales, market access, medical, HEOR and other necessary cross-functional team members to ensure a high level of integrated planning to facilitate collaboration and the exchange of information including ECE customer knowledge 
4. Develop and maintain relationships with key stakeholders within accounts (e.g., KOLs, Medical Director, Quality Director, C-suite, Director of Pharmacy, Industry Relations, etc.) and identify opportunities for further engagement

Job Qualifications

BA/BS Degree required; MBA or advanced degree in a related field preferred 
• 7-10 years of previous specialty pharmaceutical, biotech, or medical marketing/sales and account management experience required; 
• Experience managing major accounts and understanding influence patterns, and previous IDN/Health System selling experience in local area required/highly preferred 
• Understanding of integrated health system operations and integrated care delivery models, including economics, supporting processes and behaviors 
• Knowledge of IDN needs, population health management, ACOs, and risk-based payment models; Understanding of the application of HEOR 
• Understanding of the processes for developing formularies, protocols, and order sets, and how they are used to influence treatment decisions at the physician level 
• Thorough clinical understanding of the epilepsy therapeutic area preferred, including in-patient and out-patient care management 
• Ability to develop and manage relationships, and tailor communications to a variety of audiences in both a B2B and clinical context, especially at C-Suite level (e.g., executive presence) 
• Understanding of the market access and reimbursement landscape, hospital buying process, hospital contracting process, 
• Entrepreneurial nature and ability to think strategically and creatively to influence, meet, and adapt to changing customer needs 
• Demonstrated ability to develop account budgets and conduct account sales analysis 
• Ability to effectively collaborate with a variety of stakeholders, internal and external to the organization 
• Ability to meet the travel requirements of the role based on assigned ECE’s. 
• Ability to safely and successfully operate a motor vehicle is required.

Job Information