Job Description

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Managed Services Cloud Manager - Contractor

Req I D



Primary Skills


• Provisioning - Fulfilment of a standard, pre-installed systems
• On-boarding - Bring customers into the Managed Services ecosystem and assist them with adoption of our toolsa
• Maintenance & Support - Support the customer through pre and post production issues

• Strong working knowledge of RedHat Linux
• Working knowledge of Apache HTTP Server and web protocols
• Experience with DevOps/Automation/Orchestration tools such as Maven, Jenkins, and Git
• Experience with cloud infrastructure -- AWS and/or, MS Azure .
• Experience with Java, SQL, and Splunk a plus
• Adobe Experience Manager (AEM) or another Content Management System.
• Good written and verbal communications skills
• Superior ability to demonstrate genuine concern, anticipate needs, and address customer needs.

• BS or other advanced education
• Prior account management and/or project management experience with Fortune 500 clients
• Knowledge of and experience with digital marketing technologies
• Prior experience with customer success in a SaaS, or Managed Services company
• Experience using digital marketing products and FSI vertical experience
• Consulting and/or technical training experience

Job Information